Last Updated On March 10, 2023Troubleshoot the Samsung Galaxy J2 Prime when it started to hang up repeatedly after an update High-end phones, like the Samsung Galaxy J2 Prime, rarely experience performance issues because they frequently have enough capabilities to support all of their apps and services. However, after using it for a while, especially if you’ve loaded a lot of programs and saved a lot of files on it, you’ll notice that its speed slowly degrades. Then you might experience lags, sluggishness, freezing, or just hanging out one day. When these things happen to your phone, it implies you need to investigate immediately to avoid having minor issues turn into bigger ones. In this article, I’ll discuss the Samsung Galaxy J2 Prime’s recurring hanging issue and lead you through troubleshooting your phone until the issue is resolved and it runs as quickly as it did before. Until we can clearly identify the problem’s root cause, we’ll try to weigh every alternative and rule them out one at a time. If the issue persists, we might need to do some operations that could possibly repair it before moving on to another. So read on since this article might be of use to you. The Samsung Galaxy J2 Prime started to hang up repeatedly after an update. How to fix a Samsung Galaxy J2 Prime that keeps freezing or hanging Any smartphone that keeps hanging is typically running very slowly, and before it freezes, it usually gets quite sluggish. Depending on how serious the issue is, the freeze could last for up to a few minutes before you can use your phone. I know you want to fix it because it’s a very frustrating condition that keeps you from using your phone regularly. To that end, here are some things you can try to do. The Samsung Galaxy J2 Prime started to hang up repeatedly after an update. 01. Try a forced reboot as a first step in case there is a bug. If this is the first time this issue has arisen for you, use the forced reboot process first before attempting anything else. To restart your phone, hold down the Volume Down and Power keys simultaneously for 7 to 10 seconds. Your phone should resume normal operation if the hanging or freezing was the result of a glitch following the reboot. If not, try the following action. The Samsung Galaxy J2 Prime started to hang up repeatedly after an update. 02. Restarting your device in safe mode Running your phone in safe mode doesn’t solve the issue. But by doing so, you’ll be able to determine whether the issue is being brought on by one or more of the third-party applications you installed. The Samsung Galaxy J2 Prime started to hang up repeatedly after an update. You may start your Samsung Galaxy J2 Prime in safe mode by doing this. Switch off the gadget. Past the model name screen, press and hold the Power the Power key once the word “SAMSUNG” appears on the and hold the Volume down key after releasing the Power the Volume Pressed key down while waiting for the device to fully lower left corner of the screen will show the safe mode you see Safe Mode, let go of the Volume Down key. You don’t need to do anything while in this set other than carefully watch your phone to see whether the freezes continue; if they do, we may be dealing with a potential firmware issue. However, if the hanging stops, it is obvious enough that one or more of the installed apps are to blame for this issue. You could try updating the required apps in this situation To access the Apps tray from the Home screen, swipe up on an open Play pressing the Menu key, select My Apps. Select the checkbox next to Auto-update apps under Menu > Settings to keep your programs updated on a regular one of the following possibilitiesTo update all applications with updates available, tap Update [xx].To upgrade a single application, tap a specific application, then hit Update. If you have any dubious apps, you should attempt deleting their caches and data first. If that doesn’t work, you should try removing each program individually. The Samsung Galaxy J2 Prime started to hang up repeatedly after an update. The Samsung Galaxy J2 Prime’s app cache and data-clearing procedure To access the Apps tray from the Home screen, swipe up on an open Settings > the desired app from the pre-selected list, or select Show system apps by tapping the three dots StorageAfter selecting Clear Data, select Clear cache. How to remove programs from the Samsung Galaxy J2 Prime To access the Apps tray from the Home screen, swipe up on an open Settings > the desired app from the pre-selected list, or select Show system apps by tapping the three dots the program by tapping confirm, tap Uninstall once more. The Samsung Galaxy J2 Prime started to hang up repeatedly after an update. 03. Try erasing the cache partition in step three. If the Samsung Galaxy J2 Prime still hangs or freezes when it is in safe mode, you could attempt wiping the cache partition in order to replace all of the system caches with fresh ones. Don’t worry; both your phone and your data are fairly safe during this process. It works just as well as a reset and won’t delete any of your files. Switch off the gadget. According to the phone model, the path will differ. So, try one of these press and hold the Power Button and Volume Up keys before pressing and holding the Power key or Press and hold the Bixby and Volume Up keys before pressing and holding the Power key. Release all keys after the Android logo appears Installing system update’ will appear for roughly 30 to 60 seconds before the Android system recovery menu options appear.To highlight “wipe cache partition,” repeatedly press the Volume Down choose, press the Power select, press the Power key after selecting “yes” with the Volume Down phrase “Reboot system now” is highlighted when the erase cache partition is restart the device, press the Power key. After completing this step, you should try the following one if the issue persists. Read more>>> The Samsung Galaxy J2 Prime started to hang up repeatedly after an update. 04 Back up your data and factory reset your phone. You have no choice but to back up all of your information and data before resetting your phone if you’ve tried the methods above and the phone is still hanging or freezing. According to our experience, a reset will resolve hanging issues, which are generally minor. Nevertheless, you will have to go through the trouble of backing up your data before the reset and restoring it after, and the time it takes to do this will depend on how much data and files are on your phone. Make sure you are familiar with your Google ID and password before resetting your phone. If not, you should do the actions listed below to turn off the factory reset protection so that you won’t be locked after the reset. reset protection so that you won’t be locked after the reset. To access the Apps tray from the Home screen, swipe up on an open to Settings > Cloud and you have several accounts set up, select your Google ID email address. You must repeat these procedures for each additional account if you have set up several the three-dot “Remove account.”Click REMOVE ACCOUNT. You can reset your Samsung Galaxy J2 Prime using this method. Switch off the gadget. According to the phone model, the method will differ. So, try one of these options. Press and hold the Power Button and Volume Up keys before pressing and holding the Power key or Press and hold the Bixby and Volume Up keys before pressing and holding the Power key. Release all keys after the green Android logo appears the Android system recovery menu options will appear after roughly 30 to 60 seconds with the phrase “Installing system update” still visible.For “wipe data/factory reset” to be highlighted, press the Volume Down key choose, press the Power the phrase “Yes — erase all user data” is underlined, press the Volume down choose and begin the master reset, press the Power button.“Reboot system now” is highlighted when the master reset is restart the phone, click the Power key. This troubleshooting manual should be useful. Editor’s choice How to factory reset the Android device Frequently Asked Questions How can I resolve my Samsung hanging issue? Press and hold the Power and Volume Down buttons simultaneously for longer than seven seconds to restart a frozen or unresponsive device. Why do calls on my Samsung phone constantly get dropped? Signal problems are most likely to be to blame if your phone occasionally drops calls. However, a damaged or improperly placed SIM card could be the cause of persistent call drops. In other instances, there may be liquid or physical damage to the phone. Why does my Samsung phone restart after hanging? You might notice that your Android keeps crashing and restarting for a variety of reasons, including malicious apps, hardware issues, a cache data problem, or a corrupt system. This annoying issue is rather typical. Why does my phone abruptly hang up? An iPhone, Android, or another smartphone may freeze for a number of reasons. A sluggish processor, insufficient memory, or a lack of available storage space could be to blame. The software or a specific app could have a bug or other issue. Frequently, the matching fix will make the problem obvious.